Have purchased several cars from Steve and the team at Platts over several years and had them serviced there as well. The level of customer service is second to none and attentiveness is unmatched by other dealerships and garages I have used. It's increasingly difficult to find dealerships and service centres that you know you can 100% trust and expect to receive good value, high quality service, but Platts of Marlow is definitely one of them.
Extremely helpful and polite service
Needed an urgent MOT and this team at Platts simply pulled out all the stops! Great service and super friendly people! In an age of faltering customer service Platts are the best!Great job!
Was very unhappy with the after sales service on my daughters car. After having rear parking sensors fitted by them shortly after buying the car, the central locking system randomly stopped working. When she reported the fault, firstly they said to try double locking the car which made no different. After my daughter insisted there was something wrong they kept the car for a few days and then rang my daughter to tell here they had found no fault. She insisted they kept it for a few more days to carry on their checks. On collecting the car and driving away the central locking system kept disabling and my daughter had to insist they got into the car to see the fault for themselves. Fault now fixed but it would not have been so if my daughter had not been so insistent.
service as it used to be i have dealt with platts for 30 years plus.they have never given me cause to complain.from sales to service their staff never fail to give you 100 percent customer satisfaction.i have just bought my 10th car from them and the service is as good as ever'
Platts Motor Co Ltd is a UK Car Dealer based in Marlow, South East England. Platts Motor Co Ltd is located at Oxford Rd, Marlow SL7 2NJ, UK.
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